Outstanding customer service representative with excellent interpersonal skills, integrity, humor, and loyal.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	2/2006 - Present
North Kansas City School District	(Confidential)	9/1997 - 2/2006
NASD Regulation Inc.	(Confidential)	5/1987 - 8/1998

Highlights:

Worked in the business world while with NASD Regulation, Inc. and the academic world at Central MO State University and North Kansas City School District.

Companies I like:

Park University, Ford

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Customer Service
• Support
• Administrative Assistant

Currently perform direct member reimbursement for pharmaceutical claims. Worked to ensure excellent customer service for insurance companies and pharmacies.