Description
Customer-centric, performance-driven director with more than 25 years of management experience specializing in full- service hospitality operations. Utilize extensive background in providing hands-on leadership to achieve solid business results. Address guests' needs and concerns to continuously improve service standards, quality, and profitability. Proven effectiveness to multi-task in a competitive, challenging, and fast-paced environment.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| (Confidential) | Director Of Food & Beverage | 5/2019 - Present |
| Westin Book Cadillac Hotel | Director Of Food & Beverage | 5/2019 - 5/2019 |
| Westin Detroit Metropolitan Airport Hotel | Director Of Housekeeping Director Of Event Operations | 2/2016 - 5/2019 |
| The Westin Houston | Banquet Manager | 3/2011 - 4/2013 |
| Yum Brand (Pizza Hut Corporation) | Restaurant General Manager | 6/2009 - 3/2011 |
| Hilton Americas Houston | Director Of Banquets | 6/2008 - 1/2009 |
| Marriott International | Director Of Event Operations | 8/1992 - 6/2008 |
Accomplishments
Highlights:
Job Skills
Keywords
