Respected Manager offering over 20 years of solid and progressive executive-level Consumer Finance experience, including expertise within Marketing, Performance Analysis, and Customer Service capacities.Adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.Apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment. Selected Accomplishments - Successfully increased store sales by 2% in a 4 month period, 2009. - - Effectively broke two sales records in two locations during the holiday seasons. - - #1 out of 23 locations in customer service scores. #5 in chain ending the year 5% over goal. - - Finished 2009 with zero customer and employee accidents. #1 in most improved shrink results in chain, 2006. - - Successfully increased store sales by 2% in a 4 month period, 2009. - - Effectively broke two sales records in two locations during the holiday seasons. - - #1 out of 23 locations in customer service scores. #5 in chain ending the year 5% over goal. - - Finished 2009 with zero customer and employee accidents. #1 in most improved shrink results in chain, 2006. -

Highlights:

• Merchandising
• Retail
• Pricing
• Purchasing
• Inventory
• Inventory Control
• Budgeting
• Payroll
• Sales
• P&L