Talented and accomplished accounts manager with operation and process improvement background. Proven success isolating underlining opportunities of business operation and introduce workable solutions through process improvement methodology and analysis that deliver results for business, client and employee. Possess outstanding problem-solving abilities with additional background in project management. Focuses on streamlining processes and system functions to increase efficiency and Return on Investment. Project Skills * Proven capability in managing small/medium scale projects from design phase, implementation and closing * Excellent communication skills with all levels of an organization * Strong problem-solving capabilities and proficiency using Microsoft Project, Microsoft Word, EXCEL, and Power Point * Experience in working in a fast-paced environment * Experience with Salesforce * Provide training for end users on web portal use * Perform audits for customer's usage, spending, etc. * Maximizing Work Practices * Apply reasonable judgement * Demonstrate strong communication, leadership and organizational skills * Professional Written and Verbal communication * Adapt to situations and issues as they arise * Resolve escalations/issues in a timely manner * Strong Work Ethic and high level of professionalism

Highlights:

Companies I like:

apple, mercedes, bmw

• Distribution
• Benefits
• Billing
• Wireless
• Process Improvement
• Quality Assurance
• Test
• Management
• Customer Service
• Microsoft Excel