of professional qualifications: * Experienced and results-driven professional with over 20 years of experience in the field of information technology, tele- communications, and customer service. * Able to set and achieve workable goals proven ability to align organization's mission and vision with business strategies. * Exceptional ability to quickly master new software and apply its full range of capabilities extensive knowledge in IT systems maintenance, networking, and protocols ability to troubleshoot IT-related issues with little or no oversight. * Ability to work on multiple tasks simultaneously with various team members or other groups both internally and externally. * Strength in analyzing, researching, organizing and problem solving possess extraordinary time management skills. * Adhered to company's excellent service standards and maintained consistent high customer service ratings.

Highlights:

• Credit Card
• Microsoft Windows 7
• Windows 7
• Customer Service
• Customer Service Rep
• Install
• Network Security
• Networking
• Project Management
• Project Manager