High enerfy customer service representative with exceptional skills working both with the customer and the vendor. Detail oriented, organized, loyal

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	8/2006 - Present

SCHOOL	MAJOR	YEAR	DEGREE
Gaithersburg	Diploma	1995	High School/GED Degree

Highlights:

TOp Sales Person for October 2006 Most Improved CSR November 2006 Highest number of issues resolved on first contact December 2006

Companies I like:

AOL, Verisign, Lockheed Martin, Verizon

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Client Services
• Customer Servce
• Account Manager

Assist in both customer and client service departments tackling issues with online access and also technical issues with account set up.