Profile * Management: Proven success operating a profitable catering company for over 10 years. Over 15 years in the Festival Management Industry. Eight years as Assistant Site Manager at VooDoo Music Festival. Nine years as Assistant Maintenance Director at Outdoor Education Facility located on 300 acres with 47 buildings. Several years of management experience with various customer service and technical organizations. Strong ability to lead by example, work alongside peers and direct reports. * Hospitality / Restaurant Management: Leverage extensive experience in restaurant and catering positions working at various levels of an organization as well as overseeing teams of front-of-house and back-of-house staff members to deliver excellent service. * Customer Service & Sales: Consistently recognized by employers and consumers for providing welcoming, friendly customer service. Persistent approach to sales. Previous experience with both inside and outside sales. Past success with regularly upselling customers with helpful information and advice. * Technologies / Key Skills: Exceptional communicator and collaborator readily identifying and solving service issues to maintain high levels of customer satisfaction. Ability to solve complex wiring and site designs, as well as troubleshoot any issues arising before and during festivals, installations and catering events. Technically proficient in business administrative software including MS Office Suite, QuickBooks, and Adobe.

Highlights:

• Customer Service
• Management
• Adobe
• Microsoft Office
• Outside Sales
• Quick Books
• Quickbooks
• Sales
• Software