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DONNA P

Customer Service Representative - 0 Years of Experience

Occupation:

Customer Service Representative

Education Level:

Some College Units Completed

Will Relocate:

YES

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To obtain a challenging position which I will utilize my experience and knowledge of pre-registration-registration, insurance verification, accounting, billing systems, collections, spread sheet, authorization, and acquired knowledge in Mercy Home Health Care. I am very resourceful in obtaining account information, proficient in obtaining payments, skilled in collection techniques, and effective in increasing revenue. My experience started at St. Joseph's Hospital, which is now Mercy Regional Medical Center. It has been a challenging and rewarding. I have experience several computer systems and lately EPIC, which is used at the Cleveland Clinic. I started off in Medical Records, Cashiers Department, Collections Department, Insurance Verification Coordinator, Mercy Home Health Care Financial Coordinator which moved to Youngstown, Ohio, working as Patient Registration and payments in the Emergency Room. QUALIFICTION SUMMARY: * Knowledgeable and resourceful in obtaining account information * Proficient in obtaining payment * Skilled in collection techniques * Effective in increasing revenue * Verification and Authorization of all insurance

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COMPANY POSITION HELD DATES WORKED

Eppic Registration Systems Mercy Registration 7/2015 - 7/2015
Mercy Home Health Care Coordinator, Financial Service 1/2014 - 1/2014
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