Nine years of military and leadership experience in the settings of quality control, program management, production control, and maintenance supervision * Six years' experience as an HVAC Technician/Mechanic performing a wide range of services including service calls, installation, system start-ups, and diagnosing system issues on both residential and commercial systems * Expert in trouble-shooting systems to ensure timely repair for the customer and quick turnaround for service calls * Recognized and sought out as a knowledgeable and confident resource for fellow technicians * Ability to integrate experience from prior jobs and newly learned concepts to provide top notch customer service * Preceptor to lower-level workers and onboarding technicians regarding mechanical repair techniques * Expert in the practice of workplace safety * Experience using Fleet Service Application, AcoTruck and Service Titan programs

Highlights:

Companies I like:

Jacksonville, NC, Wilmington, NC

• Support
• Valves
• HVAC
• Switches
• Policies and Procedures
• Program Manager
• Publications
• Quality
• Quality Assurance
• Quality Control