Exceptionally strong Senior Operations Leader with the ability to build solid, dedicated, highly principled teams with an unyielding ability to execute against a strategic vision. Spent a career in the mortgage industry enhancing performance in functions from Underwriting, Processing, Closing, Customer Service Call Center Leadership, Escrow, Collections, Foreclosure and REO. Significant experience collaborating with Sales, Marketing and Operations in the development and roll out of new mortgage products, including structure, pricing and underwriting guidelines. Unwavering commitment to a customer centric mindset with a keen ability to build a management information infrastructure dedicated to a rigorous examination of process performance.

Highlights:

Companies I like:

Financial Services Firms, Svp

• Integrate
• Management
• Process Management
• Outsourcing
• Strategic Initiatives
• Black belt
• Core Logic
• Insurance
• Kaizen
• Project Management
• Lean Six Sigma MBB Certified
• Leadership
• Underwriting Leader
• Operations Excellence
• Process Improvement Expert
• Drives JD Power Ranking Improvement
• High Performance