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Featured Online Resumes
Customer Service Representative |
CLIENT SERVICES AND CUSTOMER EXPERIENCE EXECUTIVE- 15 Years of Experience - Near 07631Client-focused, results-driven, and analytical thinking manager with solid background in leveraging leadership expertise toward continuous process improvement and high-caliber customer service delivery, Operations experience in call center metrics, call quality, first call resolution, inbound call routing, quality assurance, work force management and organizational development. Capitalize on solid awareness in Six Sigma methodologies to develop and integrate tactical and cost-effective initia... Ideal Companies: Comcast, Time Warner, TriNet, Cablevision, Stryker, Disney World, Climber.Tags: Call Center Metrics, Call Center start ups., Call Quality, Inbound calls, Sales, Outbound Calls, Technical Support, SLA, FCR, Workforce Management, Call Routing, Handle Time, Availabilty, Reliability |
Retired Law Enforcement (Captain)Law Enforcement Management/Administrator with a strong commitment to serving the American public. History of proven leadership with numerous awards and special assignments. These include verbal accommodations from Governor Pete Wilson, special assignment in headquarters at Sacramento, Ca. to activate the Out-of-State prison unit. Additionally, I was selected as a Classification Services Unit to conduct Central File audits throughout the State of California at all prison facilities. As a Corre... Ideal Companies: Sate of California, Self employed California College of Criminal JusticeTags: Fresno, Leader, Reliable, Intelligent , Manager, Teacher, Consulting, Security, Trauma, Compliance |
Law Enforcement - 20 Years of Experience - Near 92101protect and service capitalism Ideal Companies: Microsoft, AppleTags: surveillance |
Healthcare Operations ExpertPassionate healthcare leader with over 15 years’ expertise in hospital oversight and direction. Operations champion with a clear understanding of what it takes to make a hospital run efficiently. Unique perspective as a Nurse and MBA; well positioned to streamline daily operations while inspiring clinical providers. Experience communicating with Board members and senior leadership; able to deliver complex technical and financial information to non-technical stakeholders. Recognized for recrui... Ideal Companies: Carolinas Health care, Community Health Systems, HCA, Ascension, any hospital systemTags: Leadership, Change Management, Quality, Nursing, Executive |
Expert Problem SolverSpecialist in multiple disciplines; deep experience combined with current practices looking for significant opportunity, open to international travel. My out-of-the-box career as a Chief of Operations and Senior Project Manager of simultaneous, complex engagements in the Private and Public Sectors includes most industries and functional areas, including IT, Human Capital, and Health Care My passion for teamwork goes beyond the norm and has included successfully training and leading team... Ideal Companies: Western Union, Price Waterhouse, HarrisTags: Black belt, Change Management, Compensation, Consulting, Customer Service, Financial, Financial Management, Health Care Industry, HR, Business Development, IT, Contracting, Project management, Program management, Leadership, Operations Leadership, Human Capital Management, High Performance, Training, Education, Contract Management, Problem Solving |
