Description
* Recovered over $600K in SLA Credits in 1 year. * Maintained sound relationships with over 30 Domestic and International Telecommunications Carriers. * Redesigned SLA outage process resulting in easier access to detailed SLA outage data. * Successfully decreased network spending by over $7 million in 1 year. * Reduced costs by over 30% while increasing network capabilities by more than 50% through effective redesign of network.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| Ntt America Inc. | Carrier Relations Analyst Telco Engineer | 1/2010 - 1/2019 |
| Synergy Services | Contract Network Analyst To Ntt America | 1/2006 - 1/2010 |
| Cogent Communications Inc. | Independent Contractor | 1/2005 - 1/2006 |
| Ntt America Inc. | Manager Infrastructure Engineering Manager Infrastructure Carrier Relations Telco Engineer | 1/2001 - 1/2004 |
Accomplishments
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