Customer oriented professional over 19 years experience working in various administrative capacities in the Custom House Brokerage, logistics and distribution field. Strength includes proficient in job detail and good communications skills with management objectives including business imperatives. Self motivated individual with a diverse background and proven record for managing conflict resolution along with utilizing analytical problem solving to resolve issues. Extensive experience in coordinating imports providing arrival notices, dealing with steamship lines, terminals and other U.S. government agency. Passionate and motivated with a drive for excellence.