* Solid experience in a vast range of IT arenas such as networking, data center, system administration, technical support, hardware/software installation, upgrades, IMAC (install, move, add, change), PC repairs, and vendor relations. * Consistently ensure unrivaled customer satisfaction through transparent communication and cooperation. * Adept at network and system performance tuning and proactively applying disaster recovery strategies and contingency plans to safeguard vital company information. * Possess advanced capabilities in scrutinizing, diagnosing, and rectifying challenging technical issues, and thoroughly documenting procedures for prompt and effective resolution. * Excel at installing, configuring, and maintaining all types of hardware, software, and peripherals. * Extensive talents in remote support, field support, interpreting network diagrams, and dealing with vendors. * Disciplined, methodical and dependable, with strong customer relations and troubleshooting capabilities.

Highlights:

• Microsoft Windows
• Management
• SharePoint
• Sharepoint Technologies
• Support
• Cisco
• Desktop Computer
• Ncp
• NextGen
• Procurement