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Donna S

Customer Service Representative - 0 Years of Experience

Occupation:

Customer Service Representative

Education Level:

Associate

Will Relocate:

YES

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Pivotal knowledge gained in Medical Billing and coding recently obtained Career Diploma from Everest University that includes the following coursework: Hospital Billing, Medical Office Management, CPT Coding and ICD-9-CM Coding, Third Party Payers and Medical Insurance Billing. * Well versed in medical terminology with insight to HIPAA/Privacy, Medicare, medical collections, insurance procedures, posting account payments, manual/electronic claim submittals, contracting policies and reimbursement guidelines. * Detail-minded administrative professional with concise record-keeping abilities comprehension of concepts, methodologies and tools that enhance office effectiveness and performance standards. * Recognized for professionalism, organization, dependability and competence in managing administrative affairs to support organizational goals. * Computer proficient in: Word, Excel, Publisher, Outlook familiar with medical billing systems including Medicare, Medicaid, Med iSOFT & Medi -Tech 10-key skills multiline phone systems 30 wpm typing skills.

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COMPANY POSITION HELD DATES WORKED

First Choice Billing Specialist 1/2013 - 4/2013
Lee County Board Of Education Teacher Assistant/Substitute Teacher 1/2008 - 1/2011
Security Forces Security Officer 1/2005 - 1/2008
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