Seasoned ITIL Certified Information Technology & Computer Operations Specialist with over 20 years of experience in multi-platform Data Centers and interfacing effectively at all levels of the organization. Extensive experience in mobile device support, incident management, and ServiceNow administration. Continually exceeds expectations by creating valuable partnerships and works well with people at all levels of the organization, including stakeholders, customers, vendors, and team members.

Highlights:

• Active Directory
• Batch Processing
• Computer Operator
• Documentation
• Hardware/Systems
• Itil
• Management
• Microsoft Active Directory
• Microsoft Windows
• Monitoring