Occupation:Claims Investigator |
Location:Charlotte, NC |
Education Level:Some College Units Completed |
Will Relocate:YES |
Description
Offering professional experience in the Banking, Financial and Insurance industry * Extensive analytical and problem solving skills including general ledger reconciliation of cash and accruals as well as complex multi-unit transactions affecting company's bottom line * Prepared and presented timely Sarbanes Oxley (SOX) evidence * Experience in working with test plans to perform quality assurance testing on systems' upgrades * Very analytical, able to reconcile major cash and accrual discrepancies and provide management reports to senior managers. * Excellent verbal, written and interpersonal communication skills * Proficient in current computer software applications * Provided excellent customer service to over 40 client companies, including analysis, complaint resolution and follow through to ensure total customer satisfaction * Coached and mentored staff in new and existing processes and procedures.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| Tiaa Cref Ata Claims | Tiaa Service Representative Billing And Collections | 5/2014 - 3/2016 |
| Transamerica Reinsurance/Scor Global Life | Retention Management Analyst Ii | 1/2001 - 1/2013 |
| Transamerica Life Insurance And | Contract Administrator | 1/1996 - 1/2001 |
| Royal Insurance Company | Claims Administrator Reinsurance Accountant | 1/1993 - 1/1994 |
| Nations Bank | Account Services Representative | 1/1979 - 1/1988 |
Accomplishments
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