Experienced, knowledgeable and articulate career professional with a successful track record of surpassing administrative support initiatives. Experienced professional with exceptional communication skills, exceptional problem-solving abilities and a professional demeanor, gained through extensive interaction with the public. Expertise in establishing productive relationships with Associates and customers by providing extensive knowledge in project tracking and reporting system technologies. Ability to identify opportunities, develops focus, and provides tactical solutions. Enjoy challenges and able to multitask in fast-paced, fiercely competitive environment, computer savvy and possesses a keen understanding of critical business drivers in multiple areas. KEY STRENGTHS Outstanding Customer Service Skills Customer Service Procedures Quality Control and Regulatory Compliance Business Communications Strong Analytical Skills Articulate Oral and Written Communication

Highlights:

• Customer Service
• Information Technology
• Policies and Procedures
• Support
• Technical Support
• Troubleshooting
• Bankruptcy
• Compliance
• Process Improvement
• Quality