Occupation:Customer Service Representative |
Location:Grove City, MN |
Education Level:Associate |
Will Relocate:No |
Description
Effective written and verbal communication Ability to follow verbal and written instructions with minimal supervision Experience with MS Office (Outlook, Word, Excel, PowerPoint, Database) Ability to multi-task and continually prioritize tasks to be completed throughout the day
Work Experience
COMPANY | POSITION HELD | DATES WORKED |
---|---|---|
(Confidential) | (Confidential) | 2/2004 - Present |
Cedar Hill Independent School District | (Confidential) | 8/2002 - 12/2003 |
Education
SCHOOL | MAJOR | YEAR | DEGREE |
---|---|---|---|
Cedar Valley Community College | Science | 2007 | Associate Degree |
American Airlines Travel Academy | Travel/Hospitality | 2003 | Trade School Degree |
Cedar Hill High School | General | 2003 | High School/GED Degree |
Accomplishments
Job Skills
P&L responsibilities | |
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts. | |
Technology Solutions | |
Sales Support |
Responsibilities
Perform a multitude of tasks to ensure customer satisfaction
identify and understand issues and resolve customer inquiries and develop appropriate solutions quickly and effectively.
Provide exceptional customer service, including building and maintaining effective internal and external customer relationships
Answer telephones using multi line phone
Heavy cash handling (i.e. Check cashing, Credit card payments, money orders, money grams, and refunds)