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Crystal W

The Serena Williams Of Customer Service

Occupation:

Customer Service Representative

Location:

Grove City, MN

Education Level:

Associate

Will Relocate:

No

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Effective written and verbal communication Ability to follow verbal and written instructions with minimal supervision Experience with MS Office (Outlook, Word, Excel, PowerPoint, Database) Ability to multi-task and continually prioritize tasks to be completed throughout the day

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COMPANY POSITION HELD DATES WORKED

(Confidential) (Confidential) 2/2004 - Present
Cedar Hill Independent School District (Confidential) 8/2002 - 12/2003
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Highlights:

Companies I like:

Geico, Lowe's, State Farm, LaQuinta Inn, Capital One

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Perform a multitude of tasks to ensure customer satisfaction identify and understand issues and resolve customer inquiries and develop appropriate solutions quickly and effectively. Provide exceptional customer service, including building and maintaining effective internal and external customer relationships Answer telephones using multi line phone Heavy cash handling (i.e. Check cashing, Credit card payments, money orders, money grams, and refunds)
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