Effective IT Professional Business Systems Administration Consultant with extensive experience solving complex technology issues, with the ability to create high-value solutions to a variety of business stakeholder. Proven background in imaging, printer installation, memory installation, hard drive installation, mother board replacement and general troubleshooting. Enduring ability to solve varying computer and technology issues in an effective manner for a variety of environments that produce high satisfaction and bottom-line cost savings. Optimistic, motivating, and commanding individual able to produce high quality results with business and or teams that have grown complacent. Highly adept at building teams, delivering on goals, growing skills in new technology converts, expanding on current concepts to improve overall productivity, researching viable options and managing through periods of change. Strong leadership, communication, presentation and conflict resolution skills, that allows for the development of solid connections with individuals inside and out of an organization. Quickly able to assess and solve issues with creativity, open-mindedness that leads to a win-win scenario for all parties. Posse over 25 years of solid customer service experience that range from door to door, call centers, help desk to retail spaces, giving me a solid and deep understanding of how to provide excellent client service at all levels. Strength Finders 2.0 top 5: Strategic, Maximizer, Positivity, Futuristic, and Ideation

Highlights:

• Desktop Computer
• Information Technology
• Inventory
• PeopleSoft
• Security
• Active Directory
• Adobe
• Adobe Acrobat
• Adobe Photoshop
• Microsoft