Occupation:Computer Operator |
Location:Atlanta, GA |
Education Level:Trade School |
Will Relocate:YES |
Description
I have been an Information Technology Professional for over 10 years. I am currently a Customer Care Associate. I have a strong background in customer service, troubleshooting, and knowledgeable in problem resolution. As a Mult-Platform Computer Operator, my responsibilities include providing first-level support for all events and incidents occurring in the production network environment. Also responds to reports of application outages, monitoring system events, and automated job processing Transmitting of monetary files to network clients through FTP/SFTP. As a first level contact, I believe quality service and customer satisfaction are very important for the growth of any company.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| (Confidential) | Multi Platform Computer Operator | 6/2017 - Present |
| Internap Corporation | Customer Care Associate | 8/2016 - 6/2017 |
| Ibm Us | Midrange/Mainframe Computer Operator | 6/2015 - 6/2016 |
Accomplishments
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