Description
Summary: Over 15 years of professional experience in positions in IT production processing support using multiple software tools across mainframe and midrange systems. Skilled in Agile methodology, information systems management, analysis, testing, troubleshooting, documentation, and internal control procedures. * Business Analysis Experience: 11+ years of Business Analysis experience including evaluating and preparing business requirements and technical specifications, being the liaison between the technical and business teams and conducting User Acceptance Testing. Experienced in fostering and developing client relations, providing end user training and innovative technical solutions, and increasing efficiency. Production support * Create test case scenarios for functional and UAT testing * Create file secure file transfer automation solutions for cross platform production to/from LAN and Mainframe * LAN Support on UNIX, Linux, NT, and AIX servers maintaining connectivity and database capacity * System administration on Windows, Unix or Linux Various general technical skills including knowledge of networking * Automation software support for a cross platform production schedule. * IBM Mainframe JCL * Work with clients, vendors and business partners to gather and coordinate resources in a geographically diversified environment * Subject Matter Expert (SME) for Medicare Part D Implementation and support
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| Us Bank Corporation | Business Technology Analyst Systems Support Analyst Contractor | 6/2017 - 2/2019 |
| United Health Group/Optum Corporation | Systems Analyst Contractor | 1/2015 - 6/2015 |
| Express Scripts Corporation | Systems Support Analyst Ii | 1/2005 - 1/2014 |
| Target Corporation | Lan Technician | 1/2004 - 1/2005 |
| Ing Americas | Production Control/Mainframe Support Specialist | 1/2001 - 1/2004 |
| United Health Group | Scrum Master/Agile | 1/2001 - 1/2001 |
Accomplishments
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