Motivated, highly organized professional. Excellent leadership and mentoring skills. Accepts all challenges and has a high success rate

COMPANY	POSITION HELD	DATES WORKED
Maritz Inc	(Confidential)	1/1996 - 9/2006
Maritz Inc	(Confidential)	1/1991 - 1/1996
Maritz Inc	(Confidential)	1/1987 - 1/1991

SCHOOL	MAJOR	YEAR	DEGREE
Pattonville High School	general studies	1981	High School/GED Degree

Highlights:

• Received Team Peak Performer and Individual Peak Performer Awards (2001, 2002). • Nominated for Team Peak Performer June and July 1992, August 1993, 1994, and received Team Peak Performer Award January, March, and October 1990 and 1994. • Received Personal Excellence Award, January 1991. • Received Choice of Excellence Awards, March and April 1990. • Received Certificate of Merit for notable accomplishment as Mentor, November 1993

Companies I like:

Festo, Express Scripts, Busch

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• supervisor
• call center
• manager
• customer service
• event coordinator

Managed daily operations of air and attendee management team by coaching, ensuring appropriate training and development, and scheduling and reviewing workload coverage to obtain and maintain quality service levels