Currently working as Owner/Sole Proprietor/Insurance Professional at P&L Insurance overseeing the entire business operations . Served as Owner/Insurance Agent/Independent Contractor/Sole Proprietor at Kansas City Life Insurance overseeing business . Vast experience in the insurance field with knowledge of policies, procedures, resources available and strict compliances . Intuitive professional who makes varied decisions - a solution finder and problem solver with a constant focus on excellence PROFESSIONAL STRENGTHS AND ORGANIZATIONS: . Accountable for providing the best possible customer service and complete office responsibilities trustworthy team leader . People-oriented team leader, hard worker and good listener who exceeds elevated expectations under deadline situations . Plan, develop and follow through with appropriate, workable and profitable company procedures dependable and energetic . Revised procedures to improve the system, enhance sales, increase customer satisfaction and assist Insurance Agents . Self-motivated leader who learns methods quickly in busy areas internet proficient with Microsoft Office, Word and Excel . Top Ten Unit Manager 2006 and 2007 President's Club Honor Roll for Top Twenty, 2003, 2004 and 2005 at Liberty National . While at the University of Las Vegas, Las Vegas, Nevada, achieved the Dean's List Honor Roll, 1993, 1994, 1995 and 1996 . United States Air Force - Distinguished Service Awards, individual recognitions and unit commendations while in the military . Very knowledgeable leader concerning business operations, sales and customer service from start to successful conclusion . NIAFA - membership and serve as an avid volunteer also Big Brothers Big Sisters volunteer for underprivileged youth . YMCA - Coach for youth flag football and youth baseball, also help coach children who are handicapped . Lifetime Fitness membership - cardio strengthening and physical fitness

Highlights:

• Business Operations
• Public Relations
• CMOS
• Recruiter
• Underwriting
• Financials
• Security
• Sales
• Insurance
• Customer Service