Description
To assist deliverying business value by aligning and advancing Technology Management with Governance, reporting and advanced Service Management principles
Work Experience
COMPANY | POSITION HELD | DATES WORKED |
---|---|---|
Chicago Local Interest Group | Service Manager & President | 1/2010 - 11/2014 |
Allstate Chicago | Process Leader Project/Program Manager, Infrastructure Services | 1/2001 - 1/2003 |
Cics Technician | Database Technician | 1/1996 - 1/2000 |
Allstate Chicago | Systems Staff Programmer And Analyst | 1/1991 - 1/1996 |
(Confidential) | Held Multiple Progressively Senior Level It Leadership Itsm Process Manager (Service Management Governance) | 1/1986 - Present |
It Service Management Forum Usa (It Smf Usa) | Additional Industry Influence Providing Consultant Skills To Connect Others President President Elect Director Member Services | 1/1986 - 1/1991 |