SKILLS EXPERIENCE KRISTY DIMATTEO 219 william reed dr, antioch, California 94509 | H: 925-395-8657 | kristy.dimatteo@yahoo.com Self-motivated and dependable while achieving high performance with minimal supervision. Articulate Care manager driven to succeed. Strategic planning and client relationship management expert. Results-oriented, strategic sales professional with 20 years in the Health care industry. Experienced Care manager with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences. Operations management Computer proficient Quick learner Microsoft Office Time management skills Client-focused 02/2018 to Current Transitional Care Manager Jewish Family and Children Services My main role was to find Long term care placement for difficult clients with behaviors and Dementia.Helping families find resources to support care at home and have equipment for all levels of care. Making referrals to Long term care with all supporting documents. communicating with Primary care physicians to get all orders and services if needed. Making sure family is aware of all care changes and plan for next level of care from Care Home to Long term care placement in Skilled Nursing Facilities. Delivered an exceptional level of service to each customer by listening to concerns and answering questions. 11/2000 to 10/2017 Resident Care Coordinator/Administrator Cypress Meadows Assisted Living - Antioch, CA Developed and maintained quality care systems and standards, including creating and improving medical protocols and guidelines. Carefully selected, developed and retained qualified staff, as well as trained 50 new staff annually. Worked as part of team to execute proper care of body mechanics and safety of patient. Conducted tours with prospective residents and families and coordinated supportive services to meet the needs of incoming residents. Evaluated accuracy and compliance of all documentation and reports. Maintained all confidential personnel files, licensing and CPR compliance records. Established and maintained positive relationships with government regulators, residents, families, other area health care providers, physicians and community at large. Ensured quality patient care from admission to discharge through direct supervision of all nursing and ancillary staff. Oversaw implementation of patient management plans.

Highlights:

• Nursing
• Cardiopulmonary resuscitation (CPR)
• Documentation
• Licensing
• Management
• Patient Care
• Health Care Industry
• Long Term Care
• Microsoft
• Microsoft Office