Description
Award-winning Global Customer Success Executive with over 20 years' experience in professional services, consulting, business and staff development. Results-driven servant leader who built and led high performance teams while protecting over $800M in ARR. Strong influencing, communication, people management and team collaboration skills with the ability to adapt in mature to startup businesses. Entrepreneurial leadership style with deep business and technical expertise. Change catalyst who has successfully led strategic initiatives and worked collaboratively with senior leadership teams, cross-functional teams, partners and customers to create business outcomes.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| Cisco Systems | Area Manager Customer Success And Support Team Service Support Manager Service Account Manager (Cisco Remote Operation Services) | 9/2007 - 9/2007 |
| Sbc (Advanced Enterprise Solutions) | Regional Integrated Solutions Director / Convergence Practice | 7/2003 - 8/2004 |
| Thru Point Inc. | Northeast Area Consulting Director | 5/2000 - 7/2003 |
Accomplishments
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