Provide quality restaurant supervision and leadership Consistently meet or exceed the standard for the Guest experience Train, retain and develop team to be the Customer Service role model Encourage behaviours which build sales and control costs Work floor management shifts to set the pace and to insure Excellent Service to all Guests Work shifts to coach employees and provide ongoing feedback for their development Manage the store appearance, maintenance, and atmosphere Ensure the execution of all Special Events are exceeding standards Create a positive environment for all Team Members and Guests

COMPANY	POSITION HELD	DATES WORKED
Riviera Wine Bar and Bistro 23683 Calabasas Rd. CA	(Confidential)	11/2004 - 6/2007

SCHOOL	MAJOR	YEAR	DEGREE
el camino real	general ed	1983	High School/GED Degree

Highlights:

Riviera Wine Bar and Bistro 23683 Calabasas Rd. Calabasas CA General Manager 11/18/2004 to 6/30/2007 Tuscany Il Ristorante 968 S. Westlake Blvd. Westlake CA Manager, Server, Bartender. 4/4/1999 to 8/1/2004

Companies I like:

Flymings steak house, Mastro's, Houstons ect.

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

Supply non-stop excellent Support to the "Point of Guest Experience". Training and retraining of staff on all levels, both professional and non professional. See surge in return clients. A fun and profitable work environment.