Occupation:Telecomm Specialist |
Location:Statesville, NC |
Education Level:Associate |
Will Relocate:YES |
Description
A successful telecommunications professional with extensive experience with wireless and wireline carriers, written and verbal communication skills, with the ability to explain technical concepts to non-technical personnel. A Circuit Provisioner and order processor for all transport modes and protocol TDM, SONET, Ethernet, etc. Circuit installation test, turn up, and trouble shoot using remote test head and telnet processes from a centralized network turn up and NOC center. Network deployment, planning, and capacity engineering. Statistics and data report building and analysis. Billing analyst with focus on clean up and cost recovery. Billing dispute POC and investigation (recovered over $200K in disputes for CWW in 3 years). Call Term and MOU Rate analyst focused on reducing cost while improving quality.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| Carolina West Wireless | Network Planner | 1/2015 - 1/2018 |
| Windstream Communications | Specialist Ii Data And Voice Translations Analyst Ii Cost Recovery Network Planning Project Engineer I | 1/2008 - 1/2015 |
| Sprint | Senior Network Operations Specialist | 1/1990 - 1/2008 |
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