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Wendy H

Customer Service Supervisor - 7 Years of Experience

Occupation:

Customer Service Representative

Education Level:

High School/GED

Will Relocate:

YES

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Works - December 2009 - August 2012 Floor Supervisor - December 2009-August 2012 * Manage a team of 5-6 employees while assigning individual goals for the day * Help schedule appointments * Run daily lab report and expedite jobs that appear to be behind schedule * Communicate with General Manager on sales for the day * Count down drawers and make bank deposits * Assist fellow associates with meeting their daily and monthly goals * Training of new associates * Abiding by HIPPA * Completion of payroll at the end of each week * Assist customers with frame choices and lens choices * Selling upgrades and against promotions Skills * * * * * * * Motivated and driven to succeed Ability to remain organized and passionate Great listener Dependable Problem solver Energetic Skilled communicator

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