CV, Curriculum Vitae and Online Resumes
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Featured Online Resumes
CLIENT SERVICES AND CUSTOMER EXPERIENCE EXECUTIVE- 15 Years of Experience - Near 07631Client-focused, results-driven, and analytical thinking manager with solid background in leveraging leadership expertise toward continuous process improvement and high-caliber customer service delivery, Operations experience in call center metrics, call quality, first call resolution, inbound call routing, quality assurance, work force management and organizational development. Capitalize on solid awareness in Six Sigma methodologies to develop and integrate tactical and cost-effective initia... Ideal Companies: Comcast, Time Warner, TriNet, Cablevision, Stryker, Disney World, Climber.Tags: Call Center Metrics, Call Center start ups., Call Quality, Inbound calls, Sales, Outbound Calls, Technical Support, SLA, FCR, Workforce Management, Call Routing, Handle Time, Availabilty, Reliability |
A person who is well known and respected for his dedication to his work, family and integrity. Proven to handle adversity in the most critical times.Experienced Senior Operations Executive focused on developing and evaluating enterprise strategies worldwide. Extremely successful in delivering quality service to clients both external and internal. Built consensus and support across all key stakeholders in implementing new products and services globally. Established well-controlled environments with innovated solutions where risks were properly identified and mitigated. Managed projects through all phases of the project life within timeline... Ideal Companies: Prudential, Metlife, Morgan Stanley, JP Morgan, Deutsche Bank, Federal Reserve NY, any Regulator (CFTC, FINRA, NFA)Tags: Strategic Initiatives, Business Planning, Business Requirements, Cash Flow, Communication Skills, Evaluate, Hedge Fund, Leadership, Project Planning, Operational Risk |
Health Care Specialist (Non-Clinical)My career goal is to become a leader or administrator in healthcare policy, diversity, healthcare reform or work with uninsured programs. Ideal Companies: Non-profit, for-profit-private, insurance companies and governmental agencies involved in health care or hospital administrationTags: Trainer, Team Builder, Transformational Leader, Computer, MS Word, Outlook, Excel, Powerpoint, Excellent Customer Service, Strategic Planner, conceptualized, Organizer |
Director of OperationsI would like to find a career where I can contribute and continue to grow. Ideal Companies: Fortune 500, EntertainmentTags: Management, Light Financing, Admin, Organizing, Development |
Insurance Claims ManagementA forward thinking, healthy, and prosperous organization providing ample opportunity for growth and development. A company that considers and expects to promote talent from within. A company that values its employees by providing benefit packages (medical, dental, eyecare), vacation packages, pensions and other retirement benefits. A company whose philosophy matches my interests and looks to utilize the best aspects of my personality and skill set. A Company that values integr... Ideal Companies: Disney, Universal, Warner Brothers, Sony, Fox, Paramount, DreamWorks, DreamWorks Animation, AEG, Live Nation, The Dodgers, The Angels, The Padres, The Lakers, The Clippers, The Sparks, The Kings, The Galaxy. Public Utilities, Waste Management, AT&T, Toyota, Lexus, Nissan, Infiniti, Mattel, UPS, FedEx, Harley Davidson, Cities/Municipalities, Counties, State Agencies, Public Agencies, Non-Profits.Tags: Professional Liability, Property Casualty, Directors Officers, Employment Practices, Errors Omissions, Production Package |
