A results-driven IT professional with extensive experience building, configuring, maintaining, optimizing and troubleshooting Windows-based systems. A Highly adaptable professional with strong “hands on” technical knowledge and a reputation for creativity, innovation, and an eye for detail. Successful track record for diagnosing complex problems and delivering effective solutions under tight deadlines.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	10/2004 - Present
OneBeacon Insurance Company	(Confidential)	12/1995 - 6/2004

SCHOOL	MAJOR	YEAR	DEGREE
Northern Burlington Regional	College Prep	1991	High School/GED Degree

Highlights:

Awards for providing "Superior Service and Support", Deployed systemed to clients that saved the company several million dollars, Continue to reduce TCO by reducing admin overhead

Companies I like:

Microsoft, Myself, Private companies that make it big., Any company where the employee's not just the management makes a difference. Where hard work is recognized and appreciated.

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Technical Support
• Support Specialist
• System Administrator
• Systems Administrator
• SQL Administrator
• Desktop Support
• Network Administrator

? Consistently increase efficiency by writing SQL scripts as well as Visual Basic and batch programs to automate repetitive tasks thus reducing administrative overhead. Solve customer issues in short time. Keep em happy!