menu development, hiring, training, marketing, and all aspects of restaurant operations assisted in development of social media marketing campaign in an effort to increase exposure in local market kept a consistent balance of operations among the restaurants, ensuring that the management teams were running efficient and productive businesses. Created warm and welcoming work environment while leading by example Continental Catering Palm Beach Gardens, FL 2002 - 2006 Director of Operations, General Manager Consistently provided clients with top quality service, while always keeping the ever changing needs of the client a priority Secured a contract with the American Red Cross to coordinate disaster relief in the wake of Hurricane Katrina. Worked with a team to mobilize and set up remote kitchens in northern Florida and Alabama that were producing ad serving 60,000 meals per day to hurricane victims. Maintained a full service restaurant located at the North Palm Beach Country Club Organized and successfully hosted fundraisers and partnerships with local non-profits Provided catering services for The Kravis Center for the Performing Arts in West Palm Beach Consistently exceeded sales goals set forth by the owner Assisted owner and operator with success of a newly established catering company with over $12 million in annually