Christopher J. Heilman November 13, 2018 Yakima, WA (386) 882-2007 chrisheilman@msn.com To Whom It May Concern: I am a seasoned information technologies professional with an extensive background in project management. My ability to analyze ideas to improve system functionality and to understand system development will be beneficial to your company. I am skilled in the review of system capabilities and developing corresponding solutions for; design and deploy test scripts, testing requirements, and conducting system flow testing, along with providing IT support and training documentation. My work experiences have afforded me relationships with the US Federal government and agencies throughout the nation and to explore solutions in IT development, IT security, and management. Such responsibilities include PMO Director, Client Project Manager, IT Project Manager, Business Analyst, Construction Project Manager, and Commercial Construction Supervisor. As a Senior Project Manager, I am proficient in both Waterfall and Agile project management methodologies and follow closely the standards and ethics required by the PMP certified by the Project Management Institute, I work daily with vendors from AT&T, IBM, Cibil, Cisco, Amdocs, and Microsoft, We work with testing teams from around the world to verify products are predictable and reliable while also verifying that timelines and budgets are attainable and reported accurately. Accountable for the accurate delivery of application support across the organization and government agencies, while managing service level agreements, business analytics and client support. Responsible for Monthly budget true-ups, budget forecasting, change request review and funding oversite. Participate in the development of the Initiative and IT vision; translating the vision into short-/long- term goals and deliverables, partner with business leaders across functions to identify system requirements and approve the translation of business requirements into functional/technical design documentation. Assist with the evaluation and development of applications to align with IT strategies, business requirements and Corporate initiatives. I welcome the opportunity to discuss my experiences and education with you. I am available for interview at your convenience. Thank you for your consideration; I look forward to hearing from you. Sincerely, Christopher J. Heilman

Highlights:

• Documentation
• Management
• Sofware-as-a-Service
• Agile
• Business Requirements
• Common Gateway Interface
• Management Solutions
• Project Management
• Project Management Office
• Strategic Initiatives
• sales
• manager
• management