Description
Over15 years of experience as an Infrastructure support engineer with 8 years of experiencing supporting Executive role end users. IT Operations Professional with strong technical troubleshooting and oral communication, and decision-making skills in Information Technology. * Excellent analytical problem-solving skills, able to operate in high pressure situations and possess high levels of technical discipline to focus on working hard to get the problem or task completed. * Proven ability to interact positively with superior people skills to assess their needs, provide information or assistance. I am exceptional in developing inter-personal relationships with co-workers, team members, management and executive (VIP) end users. * Committed to providing quality support and services in verbal or digital presentations, knowledge base documentation, and explanation of projects to team members and management.
Work Experience
COMPANY | POSITION HELD | DATES WORKED |
---|---|---|
(Confidential) | Deskside Support Engineer Ii | 6/2016 - Present |
Assurant Solutions | Deskside Support Engineer Ii | 12/2015 - 6/2016 |
Bank Of America | Senior Desktop Support Engineer Level 4 | 5/2002 - 4/2014 |
Accomplishments
Highlights:
Companies I like:
Toyota Finacial Services / HCL