Telecommunication Professional with 20+ years exp. at Verizon, including installation, maintenance, and troubleshooting telecommunications technologies. * Completed vocational education (Electrical Construction and Maintenance) and extensive telecommunications training. electronic test equipment (T-BERD, TIMS, Multimeters, OTDRs, etc) * Installation and Maintenance of POTS, Analog, Sub-rate Digital, T1, T3, OC-3, OC-12, 10meg-GiGE Ethernet, etc. * Proven ability to analyze, troubleshoot, and resolve complex technical issues. * Excellent work ethic: detail-oriented, responsible, courteous, team-oriented, and professionally-minded & ability to build productive rapport