Description
COVER LETTER: Dear Hiring Manager I have worked in the Hospitality, Housekeeping and F&B industries for more than 20 years both Front and Back of House. my knowledge includes, Customer Service, Product Quality, Team Building and Staff Management, among many other strengths. My nine years' experience in public health taught me great leadership skills enabling me to supervise a crew of over 42 persons per shift on over 2 Million square feet of campus. My past experience as Shop Stewart for Northern division at Metro Parks and Property has brought to my knowledge the skills and attributes of others as well as teaching me to deal with difficult behaviors. I am experienced with the needs of a big department in a unionized environment. I am an exceptional service provider who is very knowledgeable in operating a business. Operations, Property Management and Experience of are the most valuable qualities I offer. My entrepreneurial endeavors have taught me how to be frugal within a budget without affecting operational needs or outcomes. OBJECTIVE: a position to help in the advancement of your organization and am certain that I will be able to lead your team to great accomplishments. Thank you for your consideration. I hope to have the pleasure of meeting with you. I can be reached at (416) 721-7328 or via email at lanzillottopasquale@gmail.com. Kind regards, Pasquale Lanzillotto Pasquale Lanzillotto 255 Montrose Avenue, Toronto, Ontario M6G 3G6 lanzillottopasquale@gmail.com (416) 721-7328 My objective is to supply the best and most valued service to customers. My experience with, Environmental Services, Facilities and F&B will be a great asset to assist and to teach at your establishment. Fluent in English, Italian and Spanish. French and Portuguese knowledgeable Responsibilities Operations Management of restaurants and banquets, receptions, meetings and catered functions, client services and liaison before, during and after functions, menu planning, costing and implementation. Managing of housekeeping, laundry and Transportation Departments within a major Toronto hospital. Finance Total profit and loss responsibility, budget development, implementation, maintenance, capital budget preparation, management reporting and inventory systems set up and controls, cash control and system development. HR Management for managers, Kitchen and FOH staff, training development programs, staff training, motivating, hiring and firing. Facilities Facility maintenance management, facility layout, restaurant design and capital budget development and asset procurement, facilities start up. Sales Generated sales to signing contracts from initial inquiries. Increased sales, banquet and restaurant sales, client meetings, consultation and contract preparation. Service Provided consultation on special event planning, improved customer service level at every opportunity through staff education and motivation, service and quality control.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| (Confidential) | Housing Manager | 1/2018 - Present |
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