Occupation:Quality Assurance Specialist |
Location:San Anselmo, CA |
Education Level:Some College Units Completed |
Will Relocate:YES |
Description
Profile Creative and innovative professional with solid experience in highly regulated environments, displaying flexibility in responding to challenging situations while providing superb customer service. * Consultative communicator, utilizing active listening skills to gain understanding of individual customers' needs and developing strategy to reach appropriate resolution. * Skilled in training and leading individuals and teams, coaching and mentoring individuals to set and achieve ambitious goals. * Continuous improvement mindset, implementing highest quality standards and implementing approaches to meet and exceed those standards. * Adept at multitasking, handling wide range of problems and issues independently with little follow-up. * Strong project management talents capable of leading teams to complete projects within strict time and budget constraints. * Extensive background working within strict regulatory parameters, ensuring compliance and training teams in appropriate procedures.
Work Experience
COMPANY | POSITION HELD | DATES WORKED |
---|---|---|
Autodesk | Quality Analyst Customer Care Representative | 1/2002 - 1/2018 |
Accomplishments
Highlights:
Companies I like:
Seeking a new opportunity