Has more than more than 10 years working in customer service and customer care Technically proficient in Microsoft, Words, Windows, Outlook, Excel, Quickbooks and Access Skilled in general office duties, including answering phones, filing, preparing correspondence and creating sales reports Experienced in accounts recievable, accounts payable, billing, invoicing and reconcilliations Proficient in Data Entry and 10-Key by touch Able to operate switchboards More than 6 years of management experience Able to work with minimal supervision Able to communicate with to customers, peers, co workers, and senior management Able to work independently in a fast-paced, team environment Strong communication skills Highly organized and able to set priorities Strong follow-up, scheduling and multi-tasking skills Able to type 50 wpm

COMPANY	POSITION HELD	DATES WORKED
tmobile	(Confidential)	1/2007 - 5/2007
Nucomm International	(Confidential)	9/2006 - 1/2007
Infonxx	(Confidential)	1/2006 - 9/2006

SCHOOL	MAJOR	YEAR	DEGREE
Butler County Community College	Legal Assistant	2007	Associate Degree
WIchita Area Technical School	Legal Secretary Diploma	2003	Law Degree

Highlights:

COMPANY 1: TMOBILE Employed From: 1, 2007 To:5, 2007 Address: 2525 N WOODLAWN Phone: 316 618-2525 City: WICHITA State:KS Zip:67218 Position Held: CSR Salary: 10.42 Number of Employees 2000+ Type of Industry: CALL CENTER Job Duties: TO ASSIST CUSTOMER WITH CELLUAR PHONE NEEDS INCLUDING BILLING Supervisor to Contact : FAKIA FINLEY Title:SUPERVISOR Reason For Leaving: ILLNESS COMPANY 2: NUCOMM INTERNATIONAL Employed From: 09, 2006 To:1, 2007 Address: 800 S TYLER RD City: WICHITA State:KS Position Held: CSR Number of Employees: Salary: 9.00 Number of Employees 400 Type of Industry: CALL CENTER Job Duties: TO ASSIST CUSTOMER WITH THEIR CABLE TELEVISION ACCOUNTS Supervisor to Contact : REBA Title:SUPERVISOR Reason For Leaving: BETTER JOB COMPANY 3: INFONXX Employed From: 1, 2006 To:09, 2006 Address: 8400 E 32ND ST NORTH Phone: 316 219-3535 City: WICHITA State:KS Position Held: CSR/ MOD SQUAD Number of Employees: Salary: 9.50 Number of Employees: 1000+ Type of Industry: DIRECTORY ASSISTANCE Job Duties: TO PROVIDE DIRECTORY ASSISTANCE TO CELLUAR PROVIDERS CUSTOMERS. TO ASSIST AND LEAD PEERS Supervisor to Contact : TEMPRISS JACKSON Title:SUPERVISOR Reason For Leaving: BETTER JOB

Companies I like:

NASA, Congress, The President, National Geographic, Bear West, City of Wichita as a legal asst..

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

I was a customer service rep for a prominent celluar phone company this gave me the chance to interact with customer's about their dealings with the company and products offered. I also helped customer with their bills and billing payments.