Description
Experienced IT professional providing excellent desktop/laptop Mac, Windows and Linux support Excellent customer support of workstations, Windows 7,8,10 and Mac Installed multiple software applications. Windows migration USMT windows 10, Excellent Troubleshooting computer problems. Excellent knowledge with installing, upgrading, and maintaining computer hardware/software MCSE A+ Certified. CompTIA CertMaster Security+ Computer technical skills Knowledge and experience with Windows XP/Vista iPads, iPhones, Macs and Windows installation commercial and residential WiFi systems. Microsoft Pro Office. Microsoft tools adobe reader and Adobe Pro. upgrading IOS, Imaging computers. Proficiency in Microsoft Office (Excel, Word, PowerPoint outlook and Exchange version 5.0) * Support and maintain computers in both Windows 7 and Windows 10 desktop environment. * Configuration and support of printers in a Windows network environment Support and ticketing system. Resolving issues with customers. Printer configuration end user computer upgrades'/IP DNS, DHCP wireless routers and peripherals. * Support and troubleshooting of desktop applications including: Microsoft Office Suite, McAfee Antivirus, Adobe Acrobat, adobe pro. * Perform remote desktop support utilizing remote assist applications w . AD (Active directory) and firewalls. VMware training staff being the liaison for Compucom target department stores. Asset management, keeping track of assets and inventory. Project management experience. Cat 5/Cat6/Cat7.A/V systems POS Systems and intercom systems. Server cabinets and equipment racks. Imaging and electrical wiring. * Document & follow processes, procedures, asset management and using the (Let's system) on Raytheon's enterprise support network. * Perform server & network equipment installation (rack & stack) and basic troubleshooting and maintain site documentation. * Desktop Support * Computer and Printing Installations / Thermal printers and scanners * Server switchers/routers * POS repair, NCR printers, bumper pads, QSR controllers imaging, * Software Installation and Upgrades * Troubleshooting and Repair * Network Installation * Server Installation and IOS Upgrades * Virus Software Installation * Cat5/6/7 * Administration Support / Data Entry * Creston/Lite Touch * Security System * Project Management * Active directory * Staff Training and Development * Conflict and Safety Management * Combat Installation Systems * Missile Testing and Troubleshooting * AEGIS DDG Weapons/RADAR Systems * Supporting live-fire testing of Tomahawk missiles * Electronics soldering components, testing equipment with oscilloscopes * Excellent communication and people skills Video/ audio experience * Create Storyboards and mockups * Collaborate with 3rd party production companies as needed include customers * Responsible for shooting and editing video * Editing and recording voiceover for videos * Share the process and project with production manager * Upload final videos to YouTube. Facebook etc.
Work Experience
COMPANY | POSITION HELD | DATES WORKED |
---|---|---|
Reliasoft Corporation | It Tech Support Reliability Engineer | 7/2017 - 3/2018 |
Dxc Technologies /Raytheon It Loan Department | Consultant | 3/2016 - 7/2017 |
Retail Technology Group | Field Service Technician | 9/2015 - 3/2016 |
Compucom | Consultant | 7/2015 - 7/2015 |
J.W. Mariott Starr Pass | Events And Services Manager/Audio Video Division | 12/2013 - 2/2014 |
Private Household | Estate Manager | 7/2002 - 12/2015 |
(Confidential) | Private Business Owner (Part Time Business) | 1/2002 - Present |
Parlin Property Management Group | Property Manager | 1/1996 - 1/2002 |
General Dynamics | 1st Class Marine Electrician/Leadman/Supervisor | 9/1989 - 3/1996 |
Fiber Materials Inc. | Supervisor/2nd Shift Densification Program | 1/1984 - 1/1989 |
Irwin Tools Co. | Plant Maintenance Mechanic | 1/1982 - 1/1984 |
The Reserve | Community Facilitator A+ Security Services | 1/1982 - 1/1982 |
Martino Detective Agency | Assistant Investigator | 1/1982 - 1/1982 |