Proven track record of creative problem solving and critical thinking in fast-paced, deadline-driven, agile and extreme programming work environments. * Skilled project manager with relentless drive for successful project completion and key attention to procedural detail. * Talented communicator with a knack for effective collaboration and working toward the ultimate realization of team goals. * Highly focused and results-oriented in supporting complex technical operations understands software test automation, as well as CI Pipeline architecture identify goals and priorities and resolve issues in initial stages. * Over 11 years of experience in key IT operations including software testing, issue/defect triage, functional testing, test analysis and reporting, research and trend identification.

Highlights:

• Call Center
• Data Management
• Information Technology
• Management
• Quality
• Quality Assurance
• AT&T
• Functional Testing
• Legacy
• Software