Occupation:Project Manager |
Location:Ocean View, DE |
Education Level:Trade School |
Will Relocate:YES |
Description
Summary Accomplished Project Manager with more than 14 years of experience in managing multiple, simultaneous projects and teams, with 20+ years of experience working within large, diverse organizations. Expertise in technical management and operations, ensuring full lifecycle of project excellence and customer satisfaction. A natural communicator, effectively liaising at all levels and across the enterprise to assemble and lead multi-functional teams toward a common goal. Success derived from the application of lessons learned analysis and industry best practices to manage stakeholder objectives from project inception through close out. Experienced with both the development and delivery of training curriculum across multiple technical and procedural subject areas. Veteran of the USAF and Maryland Air National Guard (Ret.). Areas of Expertise Project Management Project Planning - Delivery Project Life Cycle Stakeholder Engagement Risk Management / Mitigation Lessons Learned / Close Out Team Leadership / Mentor Training / Compliance Network Engineering Network Operations System Migration Disaster Recovery Planning Agile ISO Lean Six Sigma Sample Projects Delivered Project Manager - Network Reliability Initiative. Led the creation of a new National Network Surveillance Center in Cary, NC and the consolidation of 3 regional Surveillance Centers into the new Cary Center. Project entailed a full center build out ensuring appropriate space and network connectivity. Led each regional center consolidation effort into the new Cary Center for SS7, Voicemail and Power Surveillance. Coordinated physical move between NOC sites and on-site testing for surveillance tools with SMEs. Developed and delivered training to new National Surveillance Center personnel for specific surveillance responsibilities (Power, SS7 and Voicemail surveillance). This project allowed for a consolidation of multiple surveillance groups to be brought under one location to better interact when network events occurred, and multiple network areas were affected. Project Manager - Switching Network Element Performance Initiative. Led multiple teams in the Installation, consolidation, test, and turn up of STP (Signal Transfer Point) pairs in the National SS7 Network. Leadership required for vendor management, hardware and software installation management, hardware and software test and acceptance, SS7 circuit installation, test and turn up, and STP cutover into live network successfully. These STP replacements and consolidations were instrumental in improving the health and performance of the Switching Network by replacing discontinued equipment that was beyond its end of life period with new improved hardware while also cutting the number of network elements requiring maintenance. This initiative allowed for an improved network with fewer costs.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| (Confidential) | Project Manager | 1/2017 - Present |
| Global Network Management | Engineer Iii Specialist, Global Network Management | 1/2004 - 1/2017 |
| Verizon, Inc. | Central Office Technician | 1/2004 - 1/2004 |
Accomplishments
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