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Featured Online Resumes

CLIENT SERVICES AND CUSTOMER EXPERIENCE EXECUTIVE- 15 Years of Experience - Near 07631

Client-focused, results-driven, and analytical thinking manager with solid background in leveraging leadership expertise toward continuous process improvement and high-caliber customer service delivery, Operations experience in call center metrics, call quality, first call resolution, inbound call routing, quality assurance, work force management and organizational development. Capitalize on solid awareness in Six Sigma methodologies to develop and integrate tactical and cost-effective initia...

Ideal Companies: Comcast, Time Warner, TriNet, Cablevision, Stryker, Disney World, Climber.
Tags: Call Center Metrics, Call Center start ups., Call Quality, Inbound calls, Sales, Outbound Calls, Technical Support, SLA, FCR, Workforce Management, Call Routing, Handle Time, Availabilty, Reliability

Business Analyst - 20 Years of Experience - Near 27284

Tags: Systems Analyst, Finance, Accounting, PeopleSoft, Grants, Oracle SQL, Supply Chain, Accounting Principles, Lawson

Communications expert in the Public Safety and Cellular sectors.

Extensive experience in the Public Safety and Cellular sectors. Wireless telecommunications professional seeking a position where my diverse set of skills will add value, reduce risk, and contribute to financial success of the organization. Extensive experience in Project Engineering, Program Management, Customer Service, Systems Integration and Sales

Ideal Companies: Vinculums Services, Inc., Verizon Wireless, ATT Wireless
Tags: Customer Oriented, Large complex microwave systems, Detailed, IP, Cellular, Public Safety, Network Engineering, Land Mobile Radio, Alarm Systems, Integration, Fiber Optics, Microwave Transmission Engineering

Distribution manager - 26 Years of Experience - Near 77385

Professional Summary A proven success in supply chain management and procurement leadership through strategic sourcing and negotiation solutions for the organization. Dedicated to maximizing efficiency and cost-effectiveness through sustainable procedures and methodologies, that led to improvements and price reductions year after year. Accomplishments * Developed corporate strategic sourcing program based on commodity teams, and 7-Step Sourcing Model. * Managed global logistics program, in-bo...

Tags: Manufacturing, HR, Human Resources, Logistics, Sourcing, Procurement, e-Commerce, Inventory, ISO, ISO 9001

Operations - 15 Years of Experience - Overland Park, KS

Experienced and devoted IT professional with expertise in network, broadband/telecommunication, installation, and service support. An energetic team player who also works independently with flexibility. Resolving issues in the network is my goal and I pride myself in satisfying the customer as well as providing the best experience. Adaptable to changes and new technologies with focus on priorities, proactive, and reactive critical system outage surveillance.

Ideal Companies: Google, UAV, UPS, Sprint, Alcatel-Lucent, Lockhead Martin, Cerner, Medtronics, Honeywell, Verizon, NASA, Frontier Airline, and Southwest Airlines.
Tags: Overland Park , LTE, Network , Operations , Alcatel-Lucent , Oracle, New Orleans, OpenVPN, Unix/Linux, TACACS, IAM, HFC, Fiber Optics, Cable, Outage Management, Samsung, Sprint, Ericsson, Radio Frequency, RF Cell Sites, Hybrid Fiber Coax, Broadband, Cable Installation, VOIP, Backhaul, DSLAM, Netcool, Citirx, Wireless Network, Mobile, Telecommunication, Troubleshoot, Surveilence, Transport Hardware, Equipment Education, Customer Service, Travel

Lieutenant Colonel, Professor of Military Science at the University of Alaska

•High integrity business catalyst, known for leading dynamic organizations to excel in multifaceted, complex environments. Prioritize, maximize, and align resources with key enterprise goals to achieve operational success. •Excel in HR initiatives, including talent recruitment, management, training, and development to achieve synergy across all organizational levels. Exceptional in driving results through team building, engagement, and leadership. •Experience leading major projects, programs,...

Tags: Anchorage, Military , Leadership, Infrastructure, Leadership Development, Science, Integrate, Management, Security, Bridges

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