Description
SUMMARY A dedicated and detail-oriented professional with demonstrated expertise in project management, process improvement, service order management, data extraction and analysis, service installation, job tracking and reporting, schedule management, field technician, dispatching/coordination, and customer service. Utilizes strong communication skills to interface and build relationships with senior leadership, local/state government agencies, and outside partners. Excels at collaborating across multiple departments/teams and liaising directly with customers. Proven aptitude for escalating/resolving issues, ensuring accuracy of data and maintaining compliance with industry standards.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| Windstream Communications | Sortation Associate Part Time [8p 12a]Plant Engineering (New Builds)Process Manager Process Coordinator, Manager Customer Care/Dsl Supervisor | 4/2018 - 9/2017 |
Accomplishments
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