Description
PROFESSIONAL SUMMARY Dedicated Manager and effective leader who excels at using proven methods and cutting-edge technology to successfully cut cost, streamline operations and increase productivity. Assertive and enthusiastic, with extensive knowledge of process optimization and an unsurpassed work ethic. HIGHLIGHT * Analytical * System implementation * Cost Reduction and containment * Strategic planning * Procedure development * Solid understanding of quality assurance practice * Process improvement
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| (Confidential) | Call Center Supervisor Customer Service And Scheduling | 1/2017 - Present |
| Kaiser Permanente Call Center | Work From Home Team Manager | 1/2008 - 1/2017 |
| Kaiser Permanente | Supervisor Call Center | 1/2007 - 1/2008 |
Accomplishments
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