SUMMARY: Highly motivated marketing professional committed to creating value for the business by providing world-class service to the customer. Effective problem-solver who is able to grasp and cater to customer's needs proactively and effectively. Outgoing team player with demonstrated ability to increase customer satisfaction and develop strong business relationships. Customer service oriented environment designed to provide service to customers on a global scale with high performance metrics expectations. * Worldwide customer service support with high call and digital volume using comprehensive software to complete transactions online. * Serviced numerous business and residential customers with computer assistance to complete business in a timely manner. * Maintained high levels of product and customer knowledge by participating in training programs as appropriate to business needs. * Monitoring and managing all customer respondents for front facing websites within the organization.

Highlights:

• Customer Accounts
• Sales
• Quality Assurance
• Social Media
• Test
• Consultative Sales
• Sales Reports
• Business Software
• Customer Service
• Email
• manager