Occupation:Network Security Engineer |
Location:Portland, OR |
Education Level:Some College Units Completed |
Will Relocate:YES |
Description
PROFILE Dynamic and competent Information Technology professional with proven expertise in File Integrity Monitoring and Compliance Engineer, systems engineering, new software programs implementation, and parallelized distributed applications design. Leverage excellent oral and written communication skills in relating effectively to people at all levels and from diverse backgrounds. Exemplify efficiency in handling extreme pressure without compromising quality of service. Recognized for results-driven performance in environments where functional responsibilities are aligned to business strategies. Thrive in managing and sustaining state-of-the-art technology systems, with reliable management information tools specific to company's business and its market. Replicated complex customer issues in a VMware environment. * An experienced Security and Compliance Engineer. (SIEM and FIM) * Rendered professional end-user technical support on network, software, and hardware issues developed configuration recommendations for Oracle, My SQL and SQL and the Apache * Recognized for introducing knowledgebase solutions and enhancements as well as "outside-of-the-box" solutions to client issues. * Acquired adeptness in debugging Apache Tomcat Web Server and Java subsystems. * Efficiently maintained one of the highest customer satisfaction score and successfully resolved highest incident of issues at all Support Issues. * Thrived in identifying hidden configurations and executing various efficient "Work A rounds." * Supported all English speakers in Mainland Asia for Tripwire Inc. without a backup for 18 Months * A natural troubleshooter to identify and replicate the issue in a VMware environment to quickly resolve issues. * Designed vender sources to offer best prices on needed equipment.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| Tripwire Inc | Technical Support Engineer Ii | 9/2012 - 1/2018 |
| Serena Software | Technical Specialist Iii Network Architect | 3/2005 - 1/2012 |
| Intel Corporation | Systems Engineer | 4/2004 - 12/2004 |
| Solagent Software Corporation | System And Network Engineer | 1/2000 - 1/2002 |
| Omtool Legal Systems | System Administrator Customer Support Engineer | 1/1999 - 1/2000 |
| University Of Phoenix Online | Technical Support Supervisor Technical Support Administrator Technical Support Specialist | 1/1998 - 1/1999 |
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