Description
IT Systems Administration / Senior Desktop Support Engineer with 18+ years' experience. Skilled in Windows 10 upgrades, System Administration and Windows Administration. PC, Desktop, Laptop configuration and application support for Windows and Mac Operating Systems. Excellent prioritization, responsiveness and customer service skills. CORE COMPETENCIES: Global Customer Systems Integration, Network Integration
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| (Confidential) | Senior Desktop Support Analyst, Software Licensing Management | 6/2015 - Present |
| Xa Systems / Nih | Desktop / Lan Administrator | 5/2013 - 6/2015 |
| Dell Service Federal Government Services / Usnrc | System Administrator/ Senior Desktop | 5/2010 - 2/2013 |
| L3 Communication (Usnrc) | Desktop Support Team Lead Mc Afee Endpoint Encryption Support Administrator | 9/2002 - 4/2010 |
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