Description
AREAS OF EXPERTISE * Enterprise Service Delivery * IT Project Management * Key Account Management * Client User Analytics * SaaS & Cloud-Based Solutions * Client Onboarding * Client System Integration * Data Center Consolidation * Technical Writing * Risk Management * Contract Negotiation * Service Level Agreements * Process Automation * User Experience * Virtualization
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| Bank Of New York Mellon | Vice President, Client Service Delivery Senior Manager, Client Service Delivery Manager, Client Service Delivery | 12/2015 - 12/2015 |
| Brickmill Marketing Services | Account Executive | 6/2007 - 3/2008 |
| Universal Wilde | Account Manager | 6/2006 - 6/2007 |
| Bank Of New York | Principal, Client Service Delivery Project Manager / Call Center Trainer | 11/2000 - 6/2006 |
Accomplishments
Highlights:
Job Skills
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