Summary of Qualifications * Proven expertise in multi-platform networked environments since 1991. * Strong experience with hardware and software evaluation, testing, installation. * Implement and analyze performance tuning and capacity planning metrics. * Develop and implement disaster recovery processes and procedures. * Customer Service - heavy phone support and personal (one on one) training. * Strong background with iSeries security administration. * Perform user profile administration. * Strong iSeries Object Management and manipulation. * Ability to Change and/or update Object (files, modules, program) Authorities. * Thoroughly familiar with release upgrades (O/S and Software) including the installation of Cumm and Group PTFs and IPL procedures. * Extensive experience with System troubleshooting, documentation and scheduling. * Ability to perform File/Member operations (compile/create/delete). * Develop, perform and verify system backups. * Configuration of PCs, tape drives, terminals, printers, modems, lines, controllers and setup of remote sites. * Install and troubleshoot iSeries Access for Windows and Web. * Configure and troubleshoot IBM PC and compatibles. * EDI Administration and configuration.